apologetic

a. 道歉的,认错的,赔罪的

Recognizing who the customer was, the manager was most apologetic and reprimanded the assistant severely.

经理认出顾客是谁，所以赔了一千个不是，并狠狠地斥责了店员。

The chairman led in with some apologetic remarks.

会议主席一上来就说了几句抱歉的话。